It used to be if you wanted to make a purchase or do business with someone, you would have to get on the phone or meet with a sales rep.

But it’s 2017, and the ways in which we prefer to make a buying decision has drastically changed.

Customers are bypassing your sales team and doing their own research on their own time. They don’t want to be hassled by a sales rep; they’d rather read reviews, browse your website, and search YouTube to get their questions answered.

In fact, most customers don’t want to deal with a salesperson until they have to make a purchase.

Now more than ever, the buyer is in control of the sales process, not the salesperson. Today, a smooth buyers journey is paved with content (at least for businesses that adapt), and if you want to get more customers to the finish line sooner, video is the way to go.

If there’s anyone who understands the role and value of content in the sales process, it’s Marcus Sheridan. You might know him as The Sales Lion, but to me, he’s the king of using content to build trust and drive sales.

That’s why I’ve invited him to join me again on the podcast to talk about how buying habits have changed, and how smart businesses are using content — not sales people — to sell their products or services.

Tune in to hear how your business can use the most powerful sales tool to pave the way for your customers — video!

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In This Episode, You’ll Learn:

  • How video helps you answer questions and overcome customer objections before a salesperson is involved
  • Why honesty and transparency with pricing helps more people want to do business with you
  • Why Marcus believes video is the “rising tide that’s going to happen”
  • Why the future points to 80% of learning done through the buyers journey being done through video
  • The power and importance of showing what makes you different, not just telling
  • Why buyers now control the sales process, and how to meet them where they are
  • How to leverage video in the sales process before you meet a prospect face-to-face
  • Why your prospects should see, hear, and know you before you ever see, hear, or know them
  • Why both sales and marketing need to be involved in the content production process
  • The reason Marcus will not work with a new client until they read his book
  • How to not let your own opinion interfere with making a smart business decision
  • How to get started with creating content around your customer’s journey

Links & Resources

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Todd Hartley is the founder and CEO of WireBuzz. Before he got started in video marketing, Todd ran digital marketing for 7 of the largest national talk shows. Today, Todd is a respected expert in the digital marketing industry and is frequently invited to speak about video at marketing and technology conferences.